"The ability to customise
an active desktop and basically, allow users to control
their own workflows was a real stand-out for me
this had the effect of changing and improving the
way information flows right around the business."
|
Bruce
Rayment, CEO - Alucobond Architectural |
| Business Benefits |
| > |
Workflow improvements at the user and system levels achieved through the Active desktop and automation of manual processes |
| > |
Integration eliminates multiple databases, systems and spreadsheets |
| > |
'Listening' Greentree partner
makes for a successful implementation |
| > |
High visibility of inventory, manufacturing and orders allows greater control of costs |
| > |
Greentree has great scope for future growth and development |
|
Struggling
with a system that simply wasn't coping with the demands
of increasing levels of complexity, prompted a visit to
a business software tradeshow where on the face of it, at
least 12 offerings could achieve what Alucobond CEO, Bruce
Rayment was looking for - sophisticated workflow capability.
The business situation
After navigating their way out of the software maze using
a well considered and exhaustive list of key evaluation
criteria, the assessment team narrowed the race down to
2 software companies before deciding Greentree's workflow
capability stood out.
Unique customisable view, a winner for user productivity
The decision clincher for Bruce had nothing to do with whether Greentree was built on the Jade database, or any other technical considerations for that matter. It was simply the opportunity for users to personalise the desktop based on the tasks they needed to perform and information they needed to access. This meant users got a unique uncluttered view of exactly what they needed to see which Bruce says significantly changed and improved the flow of information around the business.
Integrated systems eliminate manual processes
Greentree effectively rolled into one integrated system multiple disparate systems, databases and spreadsheets which, coupled with business growth were responsible for the increasing complexity of the business. Integration has effectively eliminated manual processes, reduced huge amounts of data entry time and significantly improved information flows. This has added even greater impetus to the workflow gains associated with the active desktop customisation.
High visibility of inventory, manufacturing and orders
Sister
business Octanorm Australia is the only part of the organisation
which uses Greentree's manufacturing functionality which
Bruce says handles the manufacturing of aluminium profiles
and assorted parts into shorter lengths and kitsets with
ease. Although there aren't masses of processes involved,
he says Greentree provides high visibility of all information
throughout the manufacturing process with greater control
of costs and the one system environment makes tracking and
tracing orders incredibly easy. With one server being accessed
remotely by more than 30 users, everyone has the same view
of information which simply doesn't compare to the multiple
systems users needed to access in the past. Now, information
can be relied upon since it's not predisposed to the errors
associated with data being manually entered and re-entered.
Greentree partner a willing listener
The ability to listen is a characteristic which shouldn't
be under-rated and Bruce states that this was a key factor
in the successful implementation by the Greentree partner.
"They were very committed to making sure the whole
process went according to plan and they continue to provide
excellent support today."
Still discovering the power of Greentree
Bruce concedes that they're only scratching the surface
of the power of Greentree but the scope for further development
as the resource becomes available is something he's looking
forward to unleashing. As far as Bruce is concerned, it's
"mission accomplished" in terms of achieving the
goals of more workflow efficiency and eliminating manual
processes and systems. He's confident that Alucobond Architectural
will be growing into Greentree over the next 10 years or
more.
Success Story Summary
Challenge >
Manual processes, multiple systems and databases and spreadsheets coupled with business growth had created a complex environment. Alucobond Architectural management wanted one integrated system with strong workflow capability to help users manage the flow of information and high visibility of business data.
Solution >
Greentree Business Management Suite, CRM, Job Cost, Inventory, HRM & Work Flow
Results >
Alucobond management now have high visibility of the business with valuable insight into business data and all information throughout the manufacturing process with greater control of costs and the one system environment makes tracking and tracing orders incredibly easy. Integration into one single system has reduced data duplication and manual processes and improved workflow processes with efficiency gains and time savings across the business. |
|